Organizing and Promoting Value Services in Public Sector by a New E-government Approach

Casalino, Nunzio and Draoli, Mauro and Martino, Marco (2013) Organizing and Promoting Value Services in Public Sector by a New E-government Approach. In: XIV Workshop dei Docenti e Ricercatori di Organizzazione Aziendale (WOA 2013), 30-31 maggio 2013, Roma Università La Sapienza.

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To strengthen democracy, promote government efficiency and effectiveness, discourage wastes and misuses of government resources, public administrations have to promote a new stronger level of openness in government. The purpose of this manuscript is to describe an innovative approach for the governance of public systems and services, currently applied in the Italian public administration domain, which could be easily replicated in other countries as well. Two initiatives, to collect and provide relevant public information gathered from different and heterogeneous public organizations, to improve government processes and increase quality of services for citizens and companies, are described. The cases adopted have been validated through a case analysis approach involving the Italian Agency for the public administration digitalization to understand new e-government scenarios within the context of governmental reforms heavily influenced by the principles of Open Government Model.

Item Type: Conference or Workshop Item (Paper)
Research documents and activity classification: Conference Items > International Conferences > Invited Submissions
Divisions: Department of Business and Management
Additional Information: ISBN 978-88-6787-055-4
Uncontrolled Keywords: Public sector, Business Organization, Human Resource Management, Business Information Systems
MIUR Scientific Area: Area 13 - Economics and Statistics > SECS-P/10 Business Organisation
Deposited by: Prof. Nunzio Casalino
Date Deposited: 16 Jul 2015 06:42
Last Modified: 16 Jul 2015 06:42


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